1. Is there a warranty on dimmed glass products?
From the time the dimming glass products arrive at the customer's location, our company will provide free maintenance service and replacement if there are quality problems under normal use within two years.
Special declaration: the quality guarantee is only available through glass interlayer and special power supply. The external glass is fragile and is not covered by the warranty.
2. What are the benefits of using Smart Glass?
Such as switchable glass partitions; privacy control; touch screen and rear projection capabilities; UV protection; aesthetically pleasing, hygienic & low maintenance, etc.
3. How do you ensure product quality?
We will produce a sample for approval, third party inspection is acceptable, Detailed quality report will be supplied within 3 days after loading.
4. Smart Glass is completely transparent when the power on?
When power on, visible light can reach 87%.
5. Smart Glass is suitable for doors or windows?
Yes, it can be used for glass doors, including sliding doors, automatic doors, and windows.
6. What is your payment term?
T/T, Western Union, Paypal.
7. Do I need glue to stick the self-adhesive smart film?
No. The self-adhesive smart film has the self-adhesive layer already which you could paste onto the existing glass directly without any help of glue.
8. How can I get a sample? what’s the standard sample size?
The samples are free for you(2pcs) and you just need to bear the shipping cost.
The free sample standard size for the film is 105*165mm; each sample has a small power supply with button control on/off.
9. What’s the lead time for your products?
Normally the lead time for smart glass is 12-20 working days; for smart film, 3-7working days depending on the required glass/film dimensions and quantities. Please send us the size& quantities info to get a quote and estimate the lead time.
10. What’s the shipping way for your product?
For smart glass, normally by sea delivery, some small size order could be available for air cargo delivery if urgent.
For the smart film, normally by express delivery like DHL, UPS, TNT, FedEx, etc
